This policy explains how Nexoria Digital Solution Ltd, trading as NexEase (“NexEase”, “we”, “us”), uses cookies on this website and the NexEase platform, in line with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site work securely, remember your choices and, where you allow it, help us understand how the site is used so we can improve it.
2. Essential Cookies
These cookies are strictly necessary for the website and platform to work, so they do not need your consent. You can block them in your browser, but parts of the site, such as signing in, will then stop working.
| Cookie | Purpose | Duration |
|---|---|---|
nexease_session |
Keeps you securely signed in and remembers your session as you move between pages. | 120 minutes of inactivity |
XSRF-TOKEN |
Security cookie that protects forms against cross-site request forgery. | Same as session |
remember_web_* |
Keeps you signed in on this device, only if you tick “Remember me”. | Up to 5 years, or until you sign out |
kiosk_device_token |
Pairs a shared office kiosk device so staff can report issues without signing in. Only set on paired kiosk devices. | Until the device is unpaired |
nexease_cookie_consent |
Remembers whether you accepted or rejected optional cookies, so we don’t ask you on every visit. | 6 months |
3. Optional Cookies
Optional cookies, such as analytics cookies that help us understand which pages are useful, are only ever set if you select Accept in our cookie banner. If you select Reject, or make no choice, no optional cookies are set. We do not use advertising or tracking cookies.
4. Third-Party Services
Payments are processed by Stripe on Stripe’s own secure pages. Stripe may set its own cookies on those pages for security and fraud prevention, under Stripe’s Cookies Policy. This website also loads fonts and interface libraries from content delivery networks, which do not set cookies on your device.
5. Managing Your Cookie Preferences
You can change your choice at any time using the button below or the “Cookie Settings” link in the website footer. You can also delete or block cookies in your browser settings.
6. Contact Us
If you have any questions about how we use cookies, please contact us at info@nexease.co.uk or read our Privacy Policy.